Terms & Conditions

Welcome to Scratchdeal. These Terms & Conditions govern your access to and use of the Scratchdeal website, products, and services. By accessing, browsing, or purchasing from our website, you agree to be legally bound by these Terms & Conditions.

Please read these terms carefully before using our website or placing an order. If you do not agree with any part of these terms, please do not use our website or services.

1. Acceptance of Terms

By accessing or using the Scratchdeal website, you confirm that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy and Return & Refund Policy.

These terms apply to all visitors, users, and customers of Scratchdeal.

2. Products and Services

Scratchdeal makes reasonable efforts to ensure that product descriptions, specifications, images, availability, and pricing displayed on the website are accurate and up to date.

However, product colors, appearance, measurements, packaging, and other details may vary slightly from the images or descriptions displayed on the website due to photography, screen settings, manufacturing variations, or supplier changes.

Scratchdeal does not guarantee that all website information will always be complete, accurate, error-free, or current.

We reserve the right to modify, update, replace, suspend, or discontinue any product, service, feature, or website content at any time without prior notice.

3. Pricing and Payments

All prices displayed on the Scratchdeal website are subject to change without prior notice.

Applicable taxes, shipping charges, discounts, offers, or other charges will be displayed where applicable during the purchasing process.

Customers must use the payment methods made available on the website. An order may be processed only after successful payment confirmation or confirmation of the applicable payment method.

Scratchdeal reserves the right to correct pricing, billing, or product information errors, including after an order has been placed.

4. Order Placement and Acceptance

Placing an order on the Scratchdeal website does not necessarily constitute final acceptance of the order.

Scratchdeal reserves the right to accept, reject, cancel, or limit any order at its sole discretion, including where:

• The product is unavailable or out of stock.
• There is an error in product information or pricing.
• Incorrect or incomplete customer information is provided.
• A transaction appears fraudulent or suspicious.
• The order violates applicable policies or these Terms & Conditions.
• Circumstances beyond our reasonable control prevent fulfillment.

If an order is cancelled after payment has been received, any eligible refund will be processed according to our applicable Refund Policy.

5. Shipping and Delivery

Scratchdeal aims to provide reliable and timely delivery. Estimated delivery dates or timelines provided on the website are approximate and may vary depending on the delivery location, product availability, courier services, weather, public holidays, transportation conditions, or other unforeseen circumstances.

Once an order has been handed over to a third-party courier or logistics provider, delivery may be affected by circumstances outside the direct control of Scratchdeal.

Scratchdeal shall not be responsible for delays caused by third-party logistics providers, natural events, government restrictions, strikes, technical issues, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information at the time of placing an order.

6. Returns, Exchanges and Refunds

Returns, exchanges, cancellations, and refunds are subject to the Scratchdeal Return & Refund Policy.

Customers should carefully review the applicable policy before placing an order.

Eligibility for a return or refund may depend on the product category, condition of the product, return request period, and other conditions specified in our Return & Refund Policy.

Scratchdeal reserves the right to reject returns or refund requests that do not meet the applicable policy requirements.

7. Customer Responsibilities

By using the Scratchdeal website, you agree to:

• Provide accurate, complete, and up-to-date information.
• Use the website only for lawful purposes.
• Maintain the confidentiality of any account information or credentials associated with your account.
• Not engage in fraudulent, abusive, or misleading activities.
• Not attempt to interfere with, damage, disable, or disrupt the website or its services.
• Not upload or transmit malicious code, viruses, harmful files, or other damaging content.
• Not misuse promotional offers, discounts, payment systems, or other website features.
• Not infringe upon the rights of Scratchdeal or any third party.

Scratchdeal reserves the right to restrict or terminate access to the website where misuse, fraudulent activity, or violation of these Terms & Conditions is suspected.

8. Intellectual Property Rights

All content available on the Scratchdeal website, including but not limited to logos, brand names, product images, photographs, graphics, text, designs, layouts, icons, videos, software, website features, and other materials, is owned by or licensed to Scratchdeal unless otherwise stated.

Such content is protected under applicable intellectual property laws.

You may not copy, reproduce, modify, publish, distribute, sell, republish, transmit, display, or commercially exploit any Scratchdeal content without prior written permission from Scratchdeal.

Unauthorized use of our intellectual property may result in legal action or other remedies available under applicable law.

9. Website Availability and Accuracy

Scratchdeal makes reasonable efforts to keep the website accessible and operational. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

The website may occasionally be unavailable due to maintenance, technical issues, updates, security measures, hosting problems, or circumstances beyond our reasonable control.

Scratchdeal reserves the right to modify, suspend, restrict, or discontinue any part of the website without prior notice.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Scratchdeal shall not be liable for any indirect, incidental, special, consequential, or punitive loss or damage arising from or related to the use of our website, products, services, or inability to access the website.

This may include, without limitation, loss of data, business interruption, loss of profits, or other economic loss.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

11. Privacy and Personal Information

Your use of the Scratchdeal website is also governed by our Privacy Policy.

The Privacy Policy explains how Scratchdeal may collect, use, store, and protect information provided by customers and website visitors.

By using our website, you acknowledge and agree to the practices described in our Privacy Policy, subject to applicable law.

12. Third-Party Websites and Services

The Scratchdeal website may contain links, integrations, payment services, courier services, or other features provided by third parties.

Scratchdeal does not control and is not responsible for the content, availability, security, privacy practices, policies, or services of third-party websites or providers.

Your use of third-party services may be subject to the terms and policies of those respective third parties.

13. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Scratchdeal, its owners, employees, representatives, service providers, and affiliates from claims, losses, liabilities, damages, costs, or expenses arising from:

• Your violation of these Terms & Conditions.
• Your misuse of the Scratchdeal website or services.
• Your violation of any applicable law or regulation.
• Your infringement of the rights of Scratchdeal or any third party.

14. Changes to These Terms & Conditions

Scratchdeal reserves the right to update, modify, or replace these Terms & Conditions at any time.

Any changes will become effective when the updated version is published on this page unless otherwise stated.

We encourage customers to review this page periodically to remain informed about the latest Terms & Conditions.

Your continued use of the Scratchdeal website after changes are posted constitutes your acceptance of the updated terms.

15. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, any dispute arising from or relating to the use of the Scratchdeal website, products, or services shall be subject to the jurisdiction of the competent courts in Madhya Pradesh, India.

16. Severability

If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable by a competent authority, the remaining provisions will continue to remain in full force and effect to the extent permitted by law.

17. Entire Agreement

These Terms & Conditions, together with the Scratchdeal Privacy Policy and Return & Refund Policy, constitute the applicable agreement between you and Scratchdeal concerning your use of the website and services, subject to applicable law.

18. Contact Information

If you have questions, concerns, or requests regarding these Terms & Conditions, you may contact Scratchdeal using the information below:

Scratchdeal
Email: info@scratchdeal.com
Address: Jabalpur, Madhya Pradesh – 483119, India

19. Your Agreement

By accessing, browsing, or purchasing from the Scratchdeal website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with these terms, please discontinue use of the Scratchdeal website and services.